There are career opportunities in the Security industry. For those who are looking to work in security in the Queensland State, there are several requirements to keep in mind when applying. One of these requirements is the Certification 2 in Security Operations, which can be accessed through Registered Training Organisations or RTOs.
Because the Certificate 2 is the minimum requirement for the Unarmed Security Queensland licence, the training course is highly sought after. The ideal course completion window is six months, starting from the date of course enrollment. It’s preferred, however, for trainees to complete their coursework earlier, to have an expedient assessment.
RTOs train applicants for the Certificate 2 under the course code CPP20212. Here is an outline of the course competency units and what sort of training one can expect.
CPPSEC2001A Communicate effectively in the security industry
Communication skills are essential when working in the security industry. The security officer needs to be able to communicate effectively with customers or clients; this is because one of the security officer’s duties is to ensure all peaceful methods of de-escalation have been tried. Only when all of these have failed that physical restraining should be performed.
CPPSEC2002A Follow workplace safety procedures
It’s important for security personnel to follow proper procedures. Security protocols are often in place to ensure safety for both client and staff, which is why it’s crucial that security personnel can appropriately perform safety processes without cutting corners or skipping any steps. This is also important to avoid liabilities that may arise if safety procedures are done incorrectly.
CPPSEC2003B Work effectively in the security industry
The security industry is very demanding. Security work has standards to meet and requires discipline and awareness. The CPP20212 training course assists the trainee by walking them through the expectations and obligations of a security officer, as well as the level of involvement required of them.
CPPSEC2004B Respond to a security risk situation
Immediate response is critical for security personnel. The CPPSEC2004B competency unit trains the course student on how to respond to security risks in a manner that minimises the potential for injury, trauma, or escalation to violence. This is especially useful for security officers working in high-traffic venues such as hospitals and hotels.
CPPSEC2005A Work with a security team
Teamwork is highly valued in the security industry. Despite security work being done mostly on one’s lonesome, a security officer must still be able to coordinate and work with several point-persons during any given time. This includes but is not limited to local authorities, non-security staff, and emergency responders.
CPPSEC2006B Provide security services to clients
It is a primary duty of those working in the security industry to provide security to clients. Because of this, the CPP20212 trains course students on how to do so professionally. This competency unit also trains course students on how to perform their duties while still maintaining sensitivity for the clients’ needs and sensibilities.
These are just a few of the course competencies in the CPP20212 certification training. Enrol in a Security Operations class today.